Installation
Measured by the person who fits it
Every job starts with a free home visit and ends with the person who measured your windows fitting what was made for them. No sales reps, no subcontractors, no call centre.
Stage one
The free home visit
We call you back and book a time
Send the form or ring us, and we book you in at a time that suits: daytime, evening or weekend. The visit is free, there's no obligation, and nobody will pressure you into anything.
Photo to follow
We come to you with the samples and measure
You don’t need to know what you want. We bring the sample books to your living room, talk through what will work for each window, measure everything ourselves and give you one written price. The price we agree is the price you pay.
Photo to follow
What to have ready
- Nothing, really. The visit is built around you not needing to prepare.
- It helps to know which windows you want covered, and roughly how many, so we set aside enough time.
- If you have young children in the house, say so when you book, and we will bring cordless and motorised options to show you.
- If you have seen a fabric, a colour or a photo you like, have it to hand. If not, that is what the sample books are for.
Stage two
Made to your measurements
Ordering
When you are happy with the quote, we place the order with the makers. Everything is made specially for your windows, so we confirm every measurement and detail before anything is cut.
Making
Everything is made to the measurements we took, by our trade suppliers. It is usually two to three weeks for blinds and curtains, and three to five weeks for shutters. We confirm the timing at your visit.
Stage three
Fitting and aftercare
The same person comes back and fits it
When your order is ready we book a fitting time. The person who measured comes back and fits it, and does not call the job done until you are happy with it.
Photo to follow
Afterwards
If anything ever needs looking at, you know exactly who to call: the people who measured and fitted it, not a call centre. Everything we supply and fit is guaranteed for 12 months.
What you can hold us to
Our promise
- The people who measure your windows are the people who fit them. Nothing gets lost between the survey and the install.
- We give you one price before you order, and that is the price you pay.
- If anything is not right after fitting, we come back and put it right.
- Everything we supply and fit is guaranteed for 12 months.
Get started
Book your free home visit
Free, no obligation, at a time that suits you. Tell us how to reach you and we'll call you within one working day to arrange it.
Would rather talk first?01227 656299